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Language and locale

The platform is fully translated into 14 languages. Every user can pick their preferred language independently — your setting doesn't affect your colleagues.

Supported languages

Code Language Native name
en English English
de German Deutsch
es Spanish Español
fr French Français
it Italian Italiano
nl Dutch Nederlands
pt Portuguese Português
ro Romanian Română
tr Turkish Türkçe
ar Arabic العربية
bn Bengali বাংলা
id Indonesian Bahasa Indonesia
th Thai ไทย
zh Chinese 中文

Arabic renders right-to-left automatically.

Change your language

Web portal

  1. Click your avatar (top-right) → Profile.
  2. Open the Language dropdown.
  3. Select a language and click Save.

The portal reloads in your chosen language.

Mobile app

  1. Open the app.
  2. Tap the menu → Settings → Language.
  3. Tap a language and confirm.

The app reloads automatically.

How translations are kept up to date

  • Pegotec maintains the master translation database centrally.
  • Each installation pulls updates automatically on a schedule.
  • New features roll out with English first; other languages typically follow within a few days.
  • If you see an untranslated string, it will still work — it just falls back to English.

Automatic refresh on mobile

The mobile app downloads new or updated translations as part of its regular background sync (every ~15 minutes on Android, up to 60 minutes on iOS). You don't have to do anything — updates appear the next time the app syncs.

If you've just been told "a new language is live" and it isn't in your picker yet, the refresh is probably still pending. Options:

  • Settings → Force sync on mobile — pulls the latest translation bundle immediately.
  • Or sign out and back in — forces a full refresh including translations.

On the web portal, translations refresh on every page load.

Report a translation problem

If a string is wrong, awkward, or missing:

  • Customers: contact your Admin, who can raise it with Pegotec support.
  • Admins: see Contact support.

What a language change does and doesn't affect

Affects:

  • Menu labels, buttons, form field names.
  • Notification text.
  • Report column headings.
  • In-app help text.

Does not affect:

  • Names of assets, lines, sections, or task points (these are stored as typed by the mapper).
  • Names of users, companies, or components.
  • Existing task data, comments, or attachments.
  • Date format (controlled separately by your regional settings).