Language isn't updating¶
You changed your language in the profile but the interface is still in the old language, or some strings are still in English.
Try first¶
- Fully reload. Web portal: Cmd / Ctrl + Shift + R. Mobile: force-close the app and reopen it.
- Confirm the save stuck. Profile → Language — the dropdown should show your chosen language.
- Sign out and back in. Forces a fresh language bundle download.
Some strings are still in English¶
That's expected. Translation coverage is typically ≥95% but not 100% for every language. Untranslated strings fall back to English rather than showing empty space.
If a specific string should be translated and isn't:
- Tell your Admin. They can raise it via Pegotec support.
- Pegotec staff: add / edit the translation in the central translation database.
My language isn't listed¶
Only the 14 supported languages appear in the dropdown. See Supported languages. If you need a new language added, that's a significant piece of work — raise it via your Admin.
Arabic isn't rendering right-to-left¶
- Force-close and reopen the app.
- If the problem persists, the device's OS locale may be overriding — check system settings.